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Truck part sales office clerk
Royal Holding USA Plus, Inc. is a leading provider of truck parts and accessories, serving the needs of commercial truck owners and fleet operators. We are committed to delivering top-quality products and exceptional customer service. As part of our team, you’ll have the opportunity to contribute to the success of our business while working in a dynamic and supportive environment.
We are seeking a detail-oriented and organized individual to join our team as a Truck Part Sales Office Clerk. In this role, you will be responsible for supporting the sales team and assisting with various administrative tasks related to the sales process.
Responsibilities:
- Provide administrative support to the sales team, including data entry, filing, and maintaining records.
- Assist with processing sales orders, invoices, and payments accurately and efficiently.
- Respond to customer inquiries via phone, email, and in-person, providing product information, pricing, and availability.
- Coordinate with the warehouse team to ensure timely fulfillment of orders and manage inventory levels.
- Generate reports on sales activities, inventory levels, and customer feedback for management review.
- Follow up with customers to ensure satisfaction with their purchases and address any issues or concerns.
- Stay updated on product knowledge and industry trends to effectively assist customers and promote sales.
- Collaborate with other departments such as purchasing, shipping, and finance to ensure smooth operations.
- Perform other duties as assigned by the supervisor or manager.
Requirements:
- Basic computer skills, including Microsoft Office Suite and basic experience with any data entry software nice to have.
- Good communication skills, both verbal and written, with a friendly and professional demeanor.
- Ability to multitask, prioritize workload, and work effectively under pressure.
- Attention to detail and accuracy in data entry and order processing.
- Team player with a positive attitude and willingness to learn and adapt to new tasks.
- Knowledge of truck parts or automotive industry experience is desirable but not required.
- Flexibility to work occasional evenings or weekends during peak periods.
- Proficiency in Polish and/or Ukrainian languages is considered a plus.
This position offers a competitive salary and opportunities for career growth within our organization. If you are a motivated individual with a passion for customer service and administrative excellence, we encourage you to apply for this exciting opportunity. Join our team and become part of our success story!
